Customer Advisor- Swindon

Swindon, United Kingdom

Position:  Customer Adviser- 2-4 Days per week (16 hours) 

Location: Swindon

Salary: £8.50 per hour

Our stores are at the heart of our business - as a Customer Adviser you will be responsible for delivering the exceptional Customer Service our customers expect. If you're passionate about helping customers find the right product for them and want to work in a fun and collaborative environment then we'd like to hear from you!

Reasons to work for E-Cigarette Direct:

  • You can make a real impact on people‚Äôs lives and the Company.

  • A values-led family business where people come first.

  • Generous staff discounts.

  • Cashback & discount rewards

  • Healthcare Cash plan

  • Cycle to work scheme

  • Free subscriptions to Wellbeing platform/app

  • Opportunities for training and career development.

  • Open communication with everyone from colleagues to directors.

  • Free tea & coffee

What sort of people are we looking for?

We have high expectations of you and the successful candidate will be someone who:

  • Has a passion for customer service.

  • Shares our values.

  • Brings passion and energy to everything they do.

  • Will fit into a fun and collaborative environment.

  • Enjoys a variety of tasks. 

  • Thrives on taking responsibility when solo working. 

  • Wants to develop personally and professionally.

  • Shows empathy and compassion for colleagues, customers and suppliers.

Retail or vaping experience would be an advantage, but an outgoing personality and positive attitude are far more important, everything else we can teach!  

Please note that as the days/times worked for this role will vary week to week you will need to be flexible in the shifts you are available to work in order to be considered for an interview. For this role you will need to be available to work 2-4 days a week. 

Want to know more? Check out our website, Glassdoor profile or drop us an email recruitment[at] 

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