Customer Advisor- Cardiff (20 hours)

Cardiff, United Kingdom

Position:  Customer Adviser- 4 Days per week (20 hours, Permanent) 

Location: Cardiff

Salary: £8.72 per hour

We make a real difference to people’s lives. You can too. 

At E-Cigarette Direct we are close to our customers and are rewarded by seeing the fantastic positive effect vaping has on people’s lives every single day.

Our retail stores are at the heart of what we do. Since 2008, we’ve helped thousands of happy customersswitch to vaping. This is thanks to our carefully selected range of quality vaping solutions and highly knowledgeable teams.

We always operate with an honest, customer focused approach. Working together as a tight knit team to share our knowledge, provide great service, and change people’s lives.

The successful candidate to join our team will be a friendly, confident ‘people person’ who is able to share our value in bringing a passion to what we do. They should enjoy a variety of tasks, and thrive on taking responsibility when working alone. Retail or vaping experience would be an advantage, but a positive attitude is far more important … everything else we can teach!

Benefits of working with E-Cigarette Direct:

  • A fun, collaborative and very rewarding work environment.

  • A values led business where people come first.

  • Opportunities for training and career development.

  • Open communication with everyone from colleagues to directors.

  • Healthcare cash plan.

  • Cycle to work scheme.

  • Free subscriptions to wellbeing platform/app.

  • Free tea & coffee (all day long!).

  • Generous staff discounts.

Working in our retail stores will require flexibility as shift patterns will vary week to week. For this role you will need to be flexible and available to work 4 days a week, inluding weekends. 

Want to know more? Check out our website, Glassdoor profile or drop us an email recruitment[at] 

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