About E-Cigarette Direct

We make a difference. You can too.

In a transitory world, people at E-Cigarette Direct tend to hang around.

For some people, it’s the realisation that they’re doing a job that makes a difference. A job which means a customer can breathe properly for the first time in years after buying an e-cigarette from us, and that people can have more money in their pocket and extra time to enjoy their lives because they finally quit smoking after decades of trying.

For other people it’s the culture. A culture where good work is valued and appreciated. A culture based on true team spirit with open communication between all colleagues, managers and directors. A culture which tears up rules wherever possible and trusts that good people can get on with their job without needless bureaucracy and control.

It’s also working for a company that puts a strong emphasis on work life balance - a balance supported by a seriously good benefits package, which includes everything from extra holidays to a health care package to a share in the company’s profits.

But that’s enough about us. If you’re the sort of person who takes their work seriously but likes to have fun AND have a positive impact on people’s lives, who prefers taking some responsibility rather than following endless rules, you’re our sort of person. So check out the vacancies and let us know if any suit you!

Current Vacancies

Customer Service Assistant

Customer Services.

What our staff say

How would you describe the company and the working environment?

Everyone is knowledgeable and easy to talk to. No question is a stupid question. It’s a honour and a pleasure to work for the company.
The culture at ECD is very collaborative, senior managers are open to ideas and suggestions and you feel that your suggestions are genuinely welcomed.
Great place to work! Good ethos, relaxed attitude, yet busy. Fun place to be.
Laid back approach but serious at the same time! Incredible environment to work in!
Best company I’ve ever worked for, the best thing about this company is not you’re not just an employee number, you actually help make this business a success.
It’s like one big family. I think the fact that it is a family run business it makes the atmosphere so laid back and comfortable.
I felt welcomed into the family unit from day one, supportive and understanding and i’m still happy with my job to this day!

What do you enjoy most about your job?

Coffee…only joking. The staff mainly, everyone is just so bubbly and it really does make everyday feel different.
When you see customers who came to you for help and come back a few weeks later and thank you and inform you they have successfully made the switch.
Introducing people to something new and surprising customers with flavours they would have never otherwise tried.
Meeting so many different people on a daily basis, Seeing how transitioning has improved their lives, It gives me that little warm feeling inside.

Want to read more? See what people say about us on Glassdoor!

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