About E-Cigarette Direct

We make a difference. You can too.

At E-Cigarette Direct we are close to our customers and are privileged to see the fantastic difference that vaping makes to people’s lives every single day.

Since 2008 we’ve helped thousands of happy customers switch from smoking to a healthier alternative, vaping. Customers who now wouldn’t shop anywhere else.

With our range of carefully selected, quality vaping solutions, plus our highly knowledgeable teams - we are confident in the products we sell and the service we provide.

From humble beginnings E-Cigarette Direct has now grown to include a network of 20 retail stores throughout England and Wales. This is alongside our constantly evolving, industry leading website and now much larger warehouse facility.

The company (and vape industry) has seen a lot of change over the years, yet we continue to operate with our core values of an honest, responsible, customer focused approach. Working together as a tight knit team to share our knowledge, provide great service, and change people’s lives.

We’ve long been at the forefront of efforts to educate on the benefits of switching to vaping. Our blog is read by more than a quarter of a million people every month, and we have given dozens of media interviews for radio, TV and newspapers, striving to correct public misconceptions.

If you’d like to join our team and help us make a difference, we’d love to hear from you.

Current Vacancies

What our staff say

How would you describe the company and the working environment?

Everyone is knowledgeable and easy to talk to. No question is a stupid question. It’s a honour and a pleasure to work for the company.
The culture at ECD is very collaborative, senior managers are open to ideas and suggestions and you feel that your suggestions are genuinely welcomed.
Great place to work! Good ethos, relaxed attitude, yet busy. Fun place to be.
Laid back approach but serious at the same time! Incredible environment to work in!
Best company I’ve ever worked for, the best thing about this company is not you’re not just an employee number, you actually help make this business a success.
It’s like one big family. I think the fact that it is a family run business it makes the atmosphere so laid back and comfortable.
I felt welcomed into the family unit from day one, supportive and understanding and i’m still happy with my job to this day!

What do you enjoy most about your job?

Coffee…only joking. The staff mainly, everyone is just so bubbly and it really does make everyday feel different.
When you see customers who came to you for help and come back a few weeks later and thank you and inform you they have successfully made the switch.
Introducing people to something new and surprising customers with flavours they would have never otherwise tried.
Meeting so many different people on a daily basis, Seeing how transitioning has improved their lives, It gives me that little warm feeling inside.

Want to read more? See what people say about us on Glassdoor!

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